Delivery Information FAQ's
Where does THE TRENDY LINE ship too?
- We ship to Canada, USA, Europe and most of the world
How long will my order take to be dispatched?
- Your order will be dispatched within 1-3 business days after your order has been processed and payment has been fulfilled.
What Courier Service Does THE TRENDY LINE Use To Dispatch My Order?
- Shipping is done through Canada Post via expedited shipping, express shipping, and international tracked packet shipping.
How Do I Track My Order?
- Once your order is ready to be shipped you will receive an email notification with your tracking number. If your phone number was provided at the time of purchase you will also receive a text message notifying you that your order has been dispatched. You will continuously receive updates on your package via text message up until your package has been delivered.
Why Hasn't My International Order Been Delivered To Me Yet?
- International orders are subjected to clear customs. Depending upon volumes at customs, delays may occur. If you track your item online and the status shows it is with customs, please note we cannot intervene, but it will be delivered by the carrier promptly upon release.
How long will my order take to get to me?
- Please See Shipping Information
My Package Has Not Arrived As Yet. Where Is My Package?
- If your package is late, or any other inquires concerning your package after it has been dispatched and making its journey to you, please contact your postal carrier with the tracking number provided. For other inquires concerning this please then contact firstname.lastname@example.org with your order number.
**Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs**